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🇩🇪 Assembly in Germany — Brand quality

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Legal guarantee

Your statutory warranty rights

Legal guarantee

At least two years of legal guarantee of conformity for goods sold in the European Union.

Consumers can exercise their rights under the legal guarantee, for example if the goods:

do not match their description,
do not work as intended.

Sellers are liable for any lack of conformity that existed when the goods were delivered and becomes apparent during the legal guarantee period. In these cases, sellers must offer:

repair or replacement free of charge,
in certain cases, a price reduction or a full refund of the purchase price.

Some countries provide a longer legal guarantee period. A shorter period may apply to second-hand goods, but it cannot be less than one year.

For information about your rights in a particular country, scan the QR code in the notice or ask the seller.

Information about your guarantee rights at Your Europe

What should you do if you receive goods that do not conform?

Tell the seller about the problem as soon as possible.
Provide proof of purchase, such as a receipt, invoice or bank statement.

Sellers and manufacturers may also provide commercial guarantees that apply independently of the legal guarantee. For example, the GARAN label in the notice indicates that the manufacturer provides a commercial durability guarantee at no additional cost that covers the entire product.

Provider information pursuant to section 5 of the German Digital Services Act (DDG).

EBROM
Thomas Schmolinski & Sven Wiechers GbR
Forststraße 4a
83123 Amerang
Germany

Telephone: +49/8074/9176911
Email: info@ebrom.de
VAT identification number: DE291953897

Represented by Thomas Schmolinski and Sven Wiechers.

Information pursuant to section 36 of the German Consumer Dispute Resolution Act (VSBG): we are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

Free standard shipping to Germany from €60

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In-house German assembly

Cable assemblies from our own production

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Consultation by phone at 08074/9176911

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Legal notice

Legal notice

Free standard shipping to Germany from €60

In-house German assembly

Specialist Consulting

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